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Salesforce CTI integration connects your telephony system with Salesforce, streamlining communication processes. It allows for features like click-to-dial, automatic call logging, and real-time screen pops with customer information, enhancing productivity and customer service.
https://360degreecloud.com/blog/what-is-salesforce-cti-integration-and-why-should-you-consider-it/
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Posted : September 7, 2024 4:27 am